Donor Account Manager

Do you want to be a part of a life saving organization?
Since 1948, Vitalant (formerly known as BloodSource) has proudly served as a leader in the blood banking industry. We are a globally-recognized leader in blood transfusion medicine.
Working at Vitalant is more than a job, it is a chance to be part of something bigger than yourself. If you are inspired to make an impact and are passionate about playing a vital role in our dedicated team, then we encourage you to consider a career at Vitalant.
Our shared mission to save and improve the lives of others is our greatest strength. Every day, we empower others to act on their urge to help. We are inspired by ordinary people doing extraordinary things.
We are looking for a Donor Account Manager to work in our Redding Donor Center located at 2680 Larkspur Lane, Redding, CA 96002. This position is responsible for orchestrating mobile blood drives to meet collection goals by managing a specific territory within a defined service area. This includes educating, supporting and motivating volunteer chairpeople who sponsor blood drives, coordinating the efforts of multiple departments to collect the various blood component needs and functioning as a consultant both internally and externally to advise the most effective method for blood drive promotion and collection.
Ideal candidate will be one who has Excellent written, verbal and public speaking skills. If you have sales experience and are self motivated this may be the ideal fit for you!
Under minimal supervision, the incumbent is responsible for achieving annual and monthly territorial goals through effective donor recruitment and territory, account and calendar management.
Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management.
Assures quality customer service to all customers.
Schedules blood drives within center-established guidelines to achieve monthly and annual goals and projection accuracy.
Directs, trains, and motivates volunteer blood drive coordinators and committee members to ensure successful blood drives.
Develops new donor sources.
Maintains an ongoing public and media relations program in assigned territory.
Develops an annual recruitment plan for meeting assigned collection goals. Prepare, assess and respond to monthly forecast information.
Develops and maintains donor recognition programs in assigned territory.
Follows established sales/recruitment process (including projection accuracy); maintains and ensures accuracy and timeliness of account information.
Builds relationships with external departments and internal staff. Communicates effectively to coordinate blood drives and in-center activities. Represents the Company through personal contacts, public speaking engagements and educational presentations.
Performs all other duties as assigned.
Relevant Bachelor's degree or equivalent combination of formal education and experience required.
Licenses/ Certifications
One year related experience preferred.
Territory sales management, prospecting, cold calling, relationship skills, and customer service experience preferred.
Effective oral and written communication skills.
Sales/territory management skills.
Must be self-motivated and a self-starter with good organization skills.
Ability to work flexible hours including weekends and evenings.
Provide own vehicle for transportation and possess a valid driver's license.
Proficient personal computer skills.
Blood Systems Inc. is an equal opportunity employer.
Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail toaccommodation@bloodsystems.org or call 1-844-220-2612 to let us know the nature of your request. A representative will respond to accommodation requests within two business days. Please note that this email/phone number is for medical/disability accommodations only and any other inquiries will not receive a response.
Please see the below information about applicant rights and our commitment to compliance:
EEO is the Law
EEO is the Law Supplement
Pay Transparency
All candidates who receive a conditional written offer of employment will be required to undergo a pre-employment drug test in accordance with the Company's established guidelines.

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